I would love to tell you that I was able to install and test IE9 Platform 3 tonight. There seems to be a lot of good things in there (SVG improvements, canvas, audio, video) but the main problem is that it's built on the fragile Windows stack. That's not to say that other OS stacks aren't fragile, but this is just tonight's frustration.

Windows 7 Home Premium 64-bit Happy Meal with extra cheese. Sony Vaio laptop.

Download and run iepreview.msi.

The installer downloads and tries to install KB2120976, KB2028560, KB2028551 first.

In the process of doing this, it aborts and says:

The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2739.

The failure window in the installation wizard has an "Installation Help" button. This button does nothing.

Thanks for the help!

Do a little sniffing around the web and find this page which tells me to run regsvr32 from an elevated command-line prompt to register the JScript DLL.

I do that.

Installer gives me the same exact error.

Then I decide to look at each one of the KB security patches. Each one tells me that I have to "Install the Genuine Windows Validation Component". No matter what browser I try this in, it never seems to take - I always end up clicking on "Genuine Windows Validation, Alternate Method". This gives me an .exe that I run that gives me a code to punch into a web form that tells Microsoft that I have a non-pirated copy of their software so I should be eligible to download software that will fix their software.


In each one of these patches, I get a dialog box that says

The update is not applicable to your computer

So this must be why the installer is failing, I guess? Maybe I could dig into why this problem is occurring, and hack around it. Let me just look at the source of the installer... oh wait...

So is this a broken installer? I'm not the only person who's had this problem so far... go to the IEBlog announcement and search for '2739'.

P.S. I also love how the IEBlog redesign doesn't let me link to individual comments anymore.

P.P.S. I am really trying to give Microsoft the benefit of the doubt here, but c'mon...

§904 · June 24, 2010 · Entertainment, Life, Microsoft, Technology, Windows · Tags: , · [Print]

3 Comments to “IE9 Preview 3 SVG Score?”

  1. Jeff says:


    Via a comment on the IEBlog, I found the informative instructions on how to install the IE9 preview software. It seems that the KB articles were feeding me the 32-bit versions of the patches… for whatever reason.

    Manually downloaded and installed the x64 patches and have rebooted. Re-ran the installer and I was able to install the IE9 Developer Preview 3.

    That’s another two hours you owe me, Microsoft.

  2. Vitaliy Green says:

    Same bullshit

  3. nxt says:

    Tried both x64 x86 versions of KB2120976 – both end with the same result. Update is not applicable. Using Windows 7 Ultimate N